Hati Support

Welcome! 🐱 If something’s not working or you’re stuck, you’re in the right place.

📧 Direct support: jemrsgn9@gmail.com — usually reply within 48 hours.

Quick start

Hati is for splitting shared expenses with your barkada — trips, roommates, dinners, anything.

The basic flow:

1. Open a tab with the people involved.
2. Log expenses as they happen — who paid, how it splits.
3. Settle up at the end. Hati simplifies all the IOUs into the fewest possible payments.

That’s it. No signup. No accounts. Your data stays on your phone.

Frequently Asked Questions

How do I add someone to a tab?

Inside any tab, go to the Members sub-tab and tap Add. Type their name. That’s it — no email or phone number required. They don’t need to install Hati; you’re tracking on their behalf.

If you make a typo, tap the … next to their row and choose Rename.

How do I split an expense unequally?

When adding an expense, tap the split mode picker just below “Split between”:

• Equal — divide evenly among everyone you check.
• Amounts — type the exact peso amount each person owes.
• Shares — give each person a number (1, 2, 3…) and Hati distributes proportionally. Perfect for roommates with different room sizes.
• Itemized — add line items (Caesar salad, sisig, drinks…) and tap who’s eating what. The expense total auto-derives.

You can also tap the Split paid toggle to log expenses where two or more people paid together.

How does “settle up” work?

Open a tab and go to Balances. Hati shows you the simplest set of payments to clear all debts — usually just 2-3 transfers even for large groups.

Tap Settle on any suggested payment to record it. If you’re paying via GCash or Maya, you can tap Pay via GCash / Maya to open the app with the recipient’s number copied to your clipboard, ready to paste.

Where are GCash and Maya set up?

Two places:

1. Your own numbers: Settings → My payment methods → Add GCash / Maya / bank account. These show up automatically when someone is paying you, so they can copy or open the right app.
2. Settle Up screen: when you’re paying someone, pick the method and tap “Pay via [Method]” — Hati opens the right app and copies the amount.

We don’t move money. Hati just opens the payment app for you and copies the relevant info.

Is my data backed up?

Hati stores everything locally on your iPhone. If you have iCloud Backup turned on for your phone, your Hati data is included in that backup automatically — but the backup is between you and Apple, not us.

If you delete the app, your data is gone unless you have an iCloud backup.

Cross-device sync (iPhone ↔ iPad ↔ Mac) is on the roadmap as part of Hati Pro.

How do I remove a member from a tab?

Tap … next to their name in Members → Remove. Note: you can only remove members who haven’t paid for or owed anything yet. If they have history, they stay (otherwise the math breaks).

You can rename them, though, so “Maria S.” can become “Maria Santos” or whatever — the underlying record stays consistent.

I made a typo in an expense. Can I fix it?

Yes. Tap the expense from the Expenses list to open it, then tap … → Edit. Change anything — title, amount, payer, split, members included.

How do I delete a tab?

Long-press a tab from the list, or open it and tap … → Delete tab. There’s a confirmation. Deletion is permanent — the data is gone.

If the trip is just over and you want to keep the history but hide it, Archive instead. Archived tabs collapse into a section at the bottom of the list.

What’s the difference between “Archive” and “Delete”?

• Archive — hides the tab from your main list and from the home stats, but keeps all the data. You can unarchive anytime. Useful for finished trips you might want to look back on.
• Delete — permanent. Gone forever.

I don’t see any expenses but my balance shows wrong. Why?

The Balances tab shows your net balance across all expenses and logged settlements. If you settled some debts but didn’t delete the underlying expenses, your balance reflects both. This is correct.

If something genuinely looks off, tap How it breaks down at the bottom of Balances to see the raw paid/share/net per person.

Hati shared a recap card. Will my friends see my real numbers?

Yes — that’s the point. The card shows the tab name, the total, member initials, and the simplified payments. If you’re sharing publicly (like Instagram Stories) and don’t want amounts visible, just don’t share that card.

Is Hati free?

No — Hati is a one-time ₱149 purchase on the App Store. After that, every feature is unlocked. No subscriptions, no in-app purchases, no ads. As a v1 buyer, you’re a Founding Supporter — every future feature is included free.

Does Hati process my payments?

No. Hati is not a payment processor. It’s an expense-splitting calculator that helps you and your friends keep track of who owes whom. When it’s time to settle up, you send the actual money using your own GCash, Maya, or bank app — Hati just shows you the amount and (optionally) your friend’s saved number or QR code so you don’t have to ask.

Can I get a refund?

Refunds are handled by Apple. Open the App Store → Tap your profile picture → Purchases → Find Hati → Report a Problem.

Why no signup? Isn’t that less secure?

It’s actually more private. We can’t lose your data because we don’t have it. Signing up means handing your info to a server somewhere; Hati skips that whole problem by keeping everything on your phone.

The trade-off: until sync ships in a future update, Hati is single-device. Your friends in a tab don’t see Hati on their end — you’re tracking for the group.

Is Hati available on Android?

Not yet. Currently iOS-only. Android is on the roadmap but no firm date.

How does Hati make money?

A one-time ₱149 purchase on the App Store. That’s it. No ads, no data sales, no subscriptions, no investors. I’d rather have a small group of people who love the app than a huge user base who feels manipulated.

I have feedback. Where do I send it?

📧 jemrsgn9@gmail.com — I read everything. Feature requests, bug reports, “I love this,” “this confused me” — all welcome.

Troubleshooting

“GCash / Maya didn’t open when I tapped Pay via…”

Make sure GCash or Maya is installed on your phone. If they’re installed and Hati still doesn’t open them, your iOS version may have changed how URL schemes work — email me with your iOS version and we’ll investigate.

In the meantime, the payment amount is copied to your clipboard, so you can open GCash or Maya manually and paste.

“My payment number doesn’t show on the recap card”

Recap cards show summary info, not full payment details (for everyone’s privacy). If you want to share specific payment info, copy it from your Members tab when needed.

“The app crashed / is acting weird”

Try a force-quit (swipe up and flick Hati away). If that doesn’t fix it, a reinstall will — but note: without iCloud Backup turned on, reinstalling deletes your tabs. Email us before doing this if you’re worried about losing data.

Reach me

📧 jemrsgn9@gmail.com

Hati is a one-person project — built by me, Jem, in the Philippines. Salamat for being patient if it takes me a day or two to reply.

Trademark notice

Hati is not affiliated with, endorsed by, or partnered with GCash, Maya, or any payment provider mentioned in this app. GCash® is a registered trademark of Mynt (Globe Fintech Innovations, Inc.). Maya® is a registered trademark of Maya Innovations / Maya Bank. We use their names solely to identify how you can settle expenses with people in your tabs. All trademarks are the property of their respective owners.

Hati is built in the Philippines for Filipinos. We’re in this for the long haul. 🐱